The Mapping Team

The national children’s services mapping team oversees the management of the annual data collection exercise and its development.

The work is sponsored by the Department of Health, and the Department for Education. It is supported by Government Offices, the Care Quality Commission, and the Association of Directors of Children's Services (ADCS).

Claire Hartley

The team is led by Claire Hartley, the National Children’s Information and Mapping Lead.

Claire began her career in the NHS via the National Management Training Scheme. Following operational roles managing adult and children’s mental health services, Claire worked for the Department of Health in London on the Children’s National service Framework. Claire was part of the team which developed the methodology for the CAMHS mapping in 2002. Moving North, Claire took a role within the North East Strategic Health Authority as Children’s Lead. In 2004, Claire was approached by the DH to lead on the development of mapping within child health services.

Following the role of Children’s Service Advisor for DCSF, Claire then led on the integration of both CAMHS and Child Health mapping together with Local Authority Services, which is now known as ‘Children’s Services Mapping’.

As the National Mapping Lead Claire’s responsibilities include overseeing the delivery of the mapping work programme delivered by Durham University team, contractual and financial issues, line management, maintaining links with stakeholders including DCSF, DH, Royal Colleges, SHAs and Government Offices, as well as training,preparing reports, publications, and ministerial briefings to communicate the mapping exercise to a wider audience.

Claire has degrees in Politics, Health Studies and Psychology and hopes to continue her studies with a PhD, work and family commitments permitting!

Telephone: 07769881507 Email: clairehartley@childmapping.org.uk

Pauline Dowson

Pauline joined the children’s services mapping team in May 2004, previously having worked at the North East Strategic Health Authority in the children’s policy team. Pauline is the first point of contact for the national team; her main duties include co-ordinating the Expert Working Group, financial monitoring and PA/administrative support, as well as Secretariat for the ChiMat Board meetings.
Following on from Pauline’s degree in Business in 2000, she completed her MSc in Public health in 2008, at Northumbria University and hopes to continue further studies within the children’s services field.

Telephone: 07767272505. Email: paulinedowson@childmapping.org.uk

Durham Team

The Durham team is located in the School of Applied Social Sciences at the University. It is commissioned to deliver the children's service mapping exercise, including the development and maintenance of the website. The team is best known through contact with the helpdesk as it answers in excess of 5,000 telephone calls and 3,000 emails each year. Its other roles include:

  • Reviewing the policy relevance of the mapping questions and responding to feedback

  • Preparing the website for data collection

  • Training the field on data inputting and use of the information

  • Supporting data completion, including visiting localities to provide tailored training

  • Progress chasing data entry in order to maximise completion rates

  • Checking data for errors and overseeing data revisions

  • Analysing the findings, setting up automatic reporting systems on the website

  • Preparing summary reports in aspects of the data findings, including the annual atlas, for publication on the website and in paper format

  • Developing tools on the website for the interrogation of the data.

Neville Hallam

Neville joined the University in 1991 and worked originally within the Department of Earth Sciences, before his involvement with a research spin-out company GeoPressure Technology Ltd.

He returned to the University proper within the educational research group CEM (Centre for Evaluation and Monitoring) before joining the School of Applied Social Sciences in June 2010 to head up its Children's Services Mapping group.

Tel: 0191 334 1483 email: n.a.hallam@durham.ac.uk

Donna Harris

Donna rejoined the University in February 2009 as Research Secretary to the Children’s Services Mapping Team. Her main duties include administrative support to the team, financial monitoring, support to the helpdesk and tracking progress of the delivery of the mapping exercise. Donna previously worked for a number of years as Senior Secretary to the Social Work Programme and as Editorial Assistant for the journals ‘Work Employment and Society’ and ‘History of the Human Sciences’.

Tel: 0191 334 4675 email: donna.harris@durham.ac.uk

Richard Wistow

In 1978 Richard Wistow, some twenty minutes behind his brother Jonathan, was born unto his parents Gerald and Janet. Richard lived in Loughborough for the first ten years of his life and then moved to a commuter village on the outskirts of York for another ten years. Richard went to University in London and left with a degree in Economic History for his new home in Hartlepool. Richard includes in his top three hobbies an interest in steam locomotives and rocking out in a rock band.

Richard has been a member of the Durham University Mapping Team since September 2003. Richard specialises in the CAMHS mapping and is currently undertaking a PhD into the fitness for purpose of the mapping exercise. To find out more about Richard’s PhD click here. Richard had previously worked at the University on a Valuing People project into employment support services for people with learning disabilities.

Tel: 0191 334 1489 email: help@childrensmapping.org.uk

Carol Devanney

Carol joined the mapping team in March 2007 and initially worked on the pilot children’s services mapping exercise. She has worked as a researcher since 2001 undertaking research relating to community regeneration, training programmes for young people and youth work and projects exploring the experiences of young mothers, Deaf young people and Black and Minority Ethnic young people. Her research interests include young people and those who work with them, informal education and post-16 provision, forms of accountability within public services and developing participatory approaches to research with young people.

Tel: 0191 334 1489 email: help@childrensmapping.org.uk

Anja Uglebjerg

Anja joined the mapping team as a researcher in October 2008. After finishing her candidatus degree (MSc) in Educational Studies and Public Administration from Roskilde University she worked for Copenhagen City Council from 2001-2007. The tasks were varied but among other things she performed research& evaluations and managed development projects, mainly focusing on improving the council’s work with young people. Over a two year period she joined the European Union URBACT network ‘Young People – from exclusion to inclusion’ as local researcher, working closely with frontline practitioners on identifying good practice in work with young people and developing a strategy on how to promote social inclusion. After a move to England in 2007 Anja did a MA in International Human Resource Management at Newcastle University. Her research interest include young people, management of public sector frontline workers and accountability within New Public Management

Tel: 0191 334 4676 email: anja.uglebjerg@durham.ac.uk

Jonathan Rogerson

Jonathan joined the mapping team as a researcher in January 2010. He graduated from Northumbria University in 2007, having studied Media, Culture and Society. It was at this stage that he began working for Northumbria Police in a Researcher/Analyst role. The work with Northumbria Police dealt with issues on a force wide/cross border/regional/national level. Jonathan was part of a team which produced numerous problem profiles, monthly tactical assessments and an annual strategic report for the force. He carried out both qualitative and quantitative research and dealt with large amounts of data regularly. Prior to this, through Gateshead Council, he had several years’ experience working with both children and young people, and children with disabilities. In his spare time, he currently studies an MA in Creative Writing and hopes to, one day, have some of his work either published or commissioned.

Tel: 0191 334 4674 email: jonathan.rogerson@durham.ac.uk

Steven Bradley

After many years in education, Steven started doing some web consultancy in 2000, working on adult mental health services mapping with Gyles Glover and Di Barnes. One thing led to another and now he spends a lot of his time working on web sites, including the children's services mapping. He also teaches computer science to undergraduates and masters' students at Durham University.

When not working he likes to spend time with his wife and four children: they are some of those rare people who can tolerate his penchant for playing the concertina and singing.

email: s.p.bradley@durham.ac.uk

Alex Whitman

Alex is originally from Cornwall but moved to Cardiff to study for a BSc in Computer Science. After graduating, he stayed at Cardiff University and worked there for three years doing website and database development as well as the occasional tech support. At the start of 2009, Alex continued moving north and to work with the mapping team. He works on IT aspect of the project, helping with the website development and internal tools.

email: alex.whitman@durham.ac.uk

Matt Jones

After graduating in 1999, Matt has worked at a number of creative / digital design companies in the North East including The Centre for Design Research and Presence Multimedia. In 2004, he joined Durham University's Web Team as a Web Developer and worked on a number of key online projects such as the Web Content Management System and the Training Course Booking system. He also designed the the look and feel for all official University web pages.

Matt works part-time for Children's Mapping Team, doing front-end design and development for the website as well as photography and design for print.

email: matt.jones@durham.ac.uk

Di Barnes

Di managed the Durham Team until June 2010 when she became advisor to the team prior to retirement. Di was part of the team that originally developed the service mapping methodology in 2000 and has applied the methodology to mapping mental health services for adults of working age and older people, psychological therapy services and advocacy services.

Di has been a Research Fellow at Durham University since 1991 where her research interests have mainly been in the field of mental health, interprofessional care and participatory research. Before that, Di had a 20 year research career in local authorities, working at the interface of local government and health.

Tel: 0191 334 1483 Email: d.k.barnes@durham.ac.uk